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American Insurance NW Inc. Blog

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COVID-19: Auto Insurance Premium Relief

3 ways paying premium was made easier

Everyone has been impacted financially by the COVID-19 pandemic–some more than others. American Insurance is dedicated to finding you answers and helping you maintain the insurance coverage you need at the lowest rates you can afford.

New and creative ideas are coming out of the Insurance industry on how to help everyone manage through the financial impact of the COVID-19 health crisis.  More than $1 billion was refunded by the companies we represent to our policyholders.

Premium refunds 

Safeco,Nationwide, Travelers, Progressive and many other insurance companies implemented voluntary plans to refund a percentage of each policy-holder’s auto insurance premium for the months of April and May or a flat dollar amount. The refunds were meant to help anyone with reduced income and reflects that fewer cars were on the road during the shelter-in-place orders.

Read more about your own personal insurance company and what they have done for premium relief.

Each company issued refunds by different methods–by credit to your account, electronic refunds back to your checking or credit card account, or check by mail. If you have any questions about how your refund was issued please contact your American Insurance customer service agent.

Payment flexibility options

To help policyholders with reduced incomes who may be waiting on unemployment or government stimulus checks, most insurance companies temporarily extended payment due dates and paused cancellations due to non-payment for personal auto and home insurance customers.  Normal billings will resume again in June so policyholders that are behind in payments will want to contact us to learn about all payment options available..  

Temporary Policy changes 

Any policyholder who is hard hit financially by the pandemic may want to consider some temporary policy changes to reduce premium.  Contact your American Insurance customer service agent (CSA) to review any appropriate ideas to reduce premium temporarily on your auto insurance policy.  Things you might consider are:

  • Discounts – let us verify all discounts to see if any are newly available.
  • Vehicle lay-up – if you have a vehicle you rarely or will temporarily not use, you can reduce coverage to “Other than Collision” only.
  • Physical damage – for select, older vehicles you may consider removing physical damage coverage (Comp and/or Collision) or increasing deductibles.

Just contact your Agent

Call the American Insurance office nearest you in Lewiston or Moscow and talk with our experienced agents for the help and advice you need.  Together we will find creative ways to help you manage your insurance through this crisis.